Navy Reserve Officer Thanked by President for Emergency Response to Surfside Collapse

31 August 2021

From Mass Communication Specialist 1st Class Sarah Horne, Navy Region Southeast RCC Jacksonville

Within seconds that calm was split by the thundering collapse of most of the building, destroying 55 units and burying numerous sleeping tenants within.
SURFSIDE, Fla., — It was 1:25 a.m. on Thursday, June 24. The Champlain Towers South condominium was just one among dozens of other buildings set on the scenic, sub-tropical coast, overlooking calm waves shining beneath a full moon.

Within seconds that calm was split by the thundering collapse of most of the building, destroying 55 units and burying numerous sleeping tenants within.

Living just a few blocks away, Lt. Cmdr. Zev Neuwirth, a Navy Reserve officer attached to Navy Operational Support Center (NOSC) Miami, received a call from his volunteer emergency response group, the Hatzalah Emergency Medical Service. The group, comprised of neighborhood members, provides volunteer first-response care for the beach-front community. Many members, including Neuwirth, knew residents of the Champlain Towers South. He grabbed his go-bag and was out the door within minutes.

“I arrived to the scene, and there’s smoke billowing out of the structure’s collapse,” said Neuwirth, who works in Internal Medicine as a Hospitalist and Primary Care Physician in his civilian career. “We had fire personnel scattered throughout. People are looking through rubble, trying to pull survivors from the building, but it’s dark, it’s smoky — it’s a little bit chaotic.”

Neuwirth said his first task was to get a sense of the scale of the catastrophe and then direct resources to people in immediate need.

“My initial response was obviously to report and assess the situation to see if there was anything I could do with regards to victims and personnel,” Neuwirth said. “The next thing to do was basically create an immediate, forward-operating base for personnel, which is what I did.”

A reunification center was set up to help the people of Champlain Towers South and residents of the surrounding buildings who were also evacuated. In collaboration with a local pharmacy, Neuwirth worked to provide over 150 prescription medications to those affected, helping them to avoid resulting health problems.

“These people were literally getting pulled from their beds, coming in with only the shirts on their backs,” said Neuwirth.  “Many were already being treated for various, chronic medical conditions — diabetes, high blood pressure, thyroid and cardiac issues — and they had no ID’s, no money, and no medication with them. I carry an extreme amount of medicines to cover a variety of medical emergencies and chronic issues, so we set up a separate clinic to help these patients.”

Lt. Cmdr. Neuwirth also personally treated over 30 first responders suffering from injuries and dehydration. He remained on scene for almost three weeks, continuously providing medical treatment for patients and displaced survivors at the reunification center.

“I was on site pretty much 24/7 except for the brief time I’d go home and grab a bite to eat or take a shower,” said Neuwirth. “Then I’d reestablish myself on site and support the first responders who would come off the mounds, exhausted with dehydration. I’d get them hooked up to IVs for fluids and deal with minor injuries.”

Neuwirth leveraged his experience as officer in charge of Fourth Civil Affairs Group, Force Headquarters Group, which provides medical support to the U.S. Marine Corps, to provide a fast and efficient response to assist hundreds of his neighbors and fellow first responders.

“The clinic was set up as a rehab, military style, with cots and everything we needed to keep them going,” he said.

One week into rescue effort, President Joe Biden visited the disaster site and witnessed ongoing recovery operations firsthand. During his visit, the President personally thanked Neuwirth for his efforts, a gesture Neuwirth said filled him with a renewed sense of purpose.

“It was an honor, and it was very humbling,” Neuwirth described, “He is my commander-in-chief. He was compassionate, caring, and understanding. When I spoke to him, there was a heart. It was comforting. I was able to bring that comfort to other rescuers that I shared this with, as well as the families.”

Ultimately, 98 people have been confirmed dead in the Champlain Towers South collapse, a number which includes friends and family of the rescue teams that cried, sweat, and bled while sorting through thousands of pounds of concrete and corrugated steel. Neuwirth said he is no exception to the pain that struck the tight-knit community of Surfside.

“I personally had numerous patients of mine there, as well as associates and friends,” he said. “Dr. Brad Cohen, who was a friend of mine as well, unfortunately perished during the collapse. It was more than just responding to a collapse, but responding to my neighbors, my friends and relatives.”

Neuwirth said both the loss of so many from his community, and his ability to help the survivors, reminded him of his inspiration to join the medical field.  Once the CEO and president of a jewelry manufacturing company, Neuwirth lost his wife of twelve and a half years to her battle against a malignant osteoblastoma — an event which Neuwirth said spurred a profound professional change.

“Having experienced the loss of a loved one kind of triggered all those emotions,” said Neuwirth. “One of my dreams was to always give back, which is why I got into medicine in the first place.”

Neuwirth described his actions in the aftermath of the Champlain Towers South collapse as reflective of his desire to be of service to his tight-knit community and the nation he calls home.

“One of the things that I wanted to give back to was my country,” he said. “My country has always been there for me. Becoming a doctor and being able to serve and give back to my country — there is no greater reward.”
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Acting Chief of Navy Reserve, Acting, Commander, Navy Reserve Force

Rear Admiral Richard S. Lofgren

Acting Chief of Navy Reserve, Acting, Commander, Navy Reserve Force

Rear Adm. Richard S. Lofgren serves as the Acting Chief of Navy Reserve and Acting Commander, Navy Reserve Force. In this role, he provides strategic leadership and oversight for Navy Reserve personnel and operations worldwide, supporting the readiness and integration of Reserve forces across the fleet. A Surface Warfare Officer, Rear Adm. Lofgren brings extensive operational and command experience across maritime expeditionary, coastal riverine, and surface warfare missions, including service in senior leadership roles supporting U.S. naval operations in multiple geographic combatant commands. His career reflects a sustained commitment to operational excellence, leadership development, and the effective employment of Navy Reserve forces in support of national security objectives.

 

 
Commander, Navy Reserve Forces Command, Deputy Commander, Navy Reserve Force

Rear Admiral Luke A. Frost

Commander, Navy Reserve Forces Command, Deputy Commander, Navy Reserve Force

Rear Adm. Luke Frost is a Surface Warfare Officer with extensive operational, command, and strategic leadership experience across the fleet. He has served in senior command roles at sea and ashore, including command of major surface combatants and amphibious forces operating throughout the Central Command and Indo-Pacific areas of responsibility. As a Flag Officer, Rear Adm. Frost served as Director, Reserve Warfare (OPNAV N0959) on the staff of the Chief of Naval Operations, where he provided oversight and strategic guidance for Reserve force integration and readiness. His career reflects a deep commitment to warfighting excellence, joint operations, and the effective employment of naval forces in support of U.S. national security objectives.

 

 
Commander, Naval Air Force Reserve/Deputy Commander, Naval Air Force U.S. Pacific Fleet/Vice Commander, Naval Air Forces

Rear Admiral John Saccomando

Commander, Naval Air Force Reserve/Deputy Commander, Naval Air Force U.S. Pacific Fleet/Vice Commander, Naval Air Forces

Rear Admiral John Saccomando is a Naval Aviator with extensive operational, command, and strategic leadership experience across both active and reserve components. He has served in multiple senior command and flag assignments supporting naval aviation, expeditionary operations, and installation readiness, including leadership roles within U.S. Fleet Forces and Naval Air Forces Atlantic. A combat-experienced aviator, Rear Adm. Saccomando brings deep expertise in joint operations, force integration, and operational readiness, reflecting a sustained commitment to advancing naval capabilities and supporting U.S. national security objectives worldwide.

 

 
Commander, Naval Information Force Reserve

Rear Admiral Gregory K. Emery

Commander, Naval Information Force Reserve

Rear Adm. Greg Emery is a Navy Reserve flag officer with extensive leadership experience across naval oceanography, intelligence, and information warfare. A graduate of the U.S. Naval Academy, he has served in a wide range of operational, command, and staff assignments supporting global naval and joint operations, including senior leadership roles within Naval Meteorology and Oceanography Command and the Office of the Chief of Naval Operations. Rear Adm. Emery brings deep expertise in intelligence integration, operational support, and information warfare, reflecting a sustained commitment to advancing decision advantage and mission readiness across the fleet.

 

 
Navy Reserve Force Master Chief

Force Master Chief Nicole C. Rios

Navy Reserve Force Master Chief

Force Master Chief Nicole C. Rios serves as the Senior Enlisted Advisor to the Chief of Navy Reserve, advising on the readiness, welfare, and professional development of approximately 59,000 Reserve Component Sailors supporting Navy, Marine Corps, and joint operations worldwide. A seasoned Command Master Chief, she brings extensive experience across aviation, expeditionary, and information warfare communities, with senior enlisted leadership assignments at the unit, regional, and force levels. Her career reflects a sustained commitment to Sailor advocacy, operational readiness, and the effective integration of Navy Reserve forces in support of national defense objectives.

 

 
Command Master Chief, Commander, Navy Reserve Forces Command

Master Chief Robert W. Lyons II

Command Master Chief, Commander, Navy Reserve Forces Command

Command Master Chief Lyons brings extensive operational and shore-based leadership experience across aviation, logistics, manpower, and readiness organizations within the Navy Reserve enterprise. Selected as a Command Master Chief in 2016, he has served in senior enlisted leadership roles at Navy Operational Support Center Pearl Harbor, Navy Personnel Command, Maritime Support Wing, Fleet Readiness Center Mid-West, and currently serves as the Command Master Chief for Commander, Navy Reserve Forces Command. An Aviation Warfare Specialist, he is recognized for sustained excellence in leadership and readiness, earning multiple personal, joint, and unit awards throughout his career.


 
Command Master Chief, Commander, Naval Air Force Reserve

Master Chief Van "Chris" Louvier

Command Master Chief, Commander, Naval Air Force Reserve

Command Master Chief Louvier enlisted in the U.S. Navy in 1997 and brings extensive aviation maintenance and readiness leadership experience across multiple Fleet Logistics, Strike Fighter, Helicopter, and Reserve aviation commands. Selected as a Command Master Chief in 2015, he has served in senior enlisted leadership roles at VR-56, Commander, Tactical Support Wing, Fleet Readiness Center Reserve Mid-West, and currently serves as the Command Master Chief for Commander, Naval Air Force Reserve. An Enlisted Aviation Warfare Specialist, he is a graduate of the Senior Enlisted Academy and multiple executive leadership programs and has earned numerous personal and unit awards for sustained excellence in leadership and mission readiness.


 

Master Chief Jerry E. Dotson

Command Master Chief, Commander, Naval Information Force Reserve

Master Chief Jerry E. Dotson was born in Garden Grove, California, and raised in Sacramento. He enlisted in the U.S. Navy on July 29, 2002, and completed recruit training and Electrician’s Mate “A” School in Great Lakes, Illinois. His career spans operational, reserve, aviation, and senior enlisted leadership assignments, and he currently serves as the Command Master Chief for Commander, Naval Information Force Reserve.

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