A Navy Reserve Sailor's Guide to Flank Speed (FS)

Flank Speed is a permanent, single Navy enterprise solution for daily work, offering a secure environment for collaboration, cloud storage for files and documents, and Microsoft Office 365 (M365) productivity tools. The entire Navy is executing an aggressive plan to transition users as quickly as possible, prioritized by network infrastructure readiness and mission requirements. The transition plan aligns with the DOD strategy, and meets the Acting Secretary of the Navy’s intent.

As a Navy Reserve Sailor, we will need your active engagement to make the Navy Reserve’s transition to Flank Speed a success. OPNAV N2N6, Fleet Cyber Command, PEO Digital, PMW 205, and Commander Navy Reserve Forces Command N6 will provide the information and products to
assist you in preparing for the CVR sunset and transition to Flank Speed. The same Navy Champions who assisted our Reserve collaboration efforts to the CVR environment will again support us through the upcoming transition. We are working hard to minimize the impact, but the amount of change is significant and will require work from individual. Over the coming weeks, expect updates and directions on actions required to facilitate a smooth transition to Flank Speed. 

Please direct any questions to the Flank Speed Customer Support Center at: 757-444-3913 / NAVYRESERVECSC@NAVY.MIL

Important Update from CNRFC N6

Access to Flank Speed via commercial internet and personal laptop with CAC authentication has been approved. Reserve Sailors who received an onboarding email can now onboard via either an NMCI laptop or their personal laptop. Access to Teams via a personal laptop is the only approved application – OneDrive and other applications are not permitted.
 
Sailors who have not received an onboarding email should contact their Navy Operational Support Center (NOSC) N6, and escalate issues to the help desks below as directed by the Flank Speed PEO Digital Team.
 
Please be patient as the entire Navy makes this transition. RESFOR leadership is engaging with OPNAV and PEO Digital to continue improving the help desk work flow across the Enterprise. Until the current issues are resolved, users may experience significant delays.
 
PEO Digital Help Desk Escalation Process:
 
1) Contact existing network service desk to ensure supporting components i.e., end user device, network/transport components, CVR, NEO 365, etc., are not the source of the issue. Existing network service desks are:
•  NMCI –1-866-843-6624; https://www.homeport.navy.mil/
•  ONENet–Far East: DSN: 315.243.3883; Comm: 011-81-816-3883 - servicedesk@fe.navy.mil
•  Middle East: DSN: 318-439-6287; Comm: +011-973-1785-6287 - servicedesk@me.navy.mil
•  Europe: DSN: 314-626-4357; Comm: 39.081.568.4357 - servicedesk@eu.navy.mil
•  18 In-Scope Networks – various
•  Existing Network Service Desk will submit user ticket information via email template
 
2) If existing service desk is unknown, contact the NESD (FSSvD). They will resolve the issue or escalate to the appropriate service desk tier.
•  Phone: 1-833-NESD NOW (637-3669)
•  Email: NESD_O365.fct@navy.mil
 
3) If all else fails, contact NAVY311 NAVY311 will route to the appropriate service desk
•  Web Page: NAVY311.navy.mil
•  Email/Text: navy311@navy.mil
•  Phone: 1-855-NAVY-311 (628-9311)
 

FAQs

Q. What is the goal of Flank Speed? 

A. The end goal is to move everything to the cloud, including the ShareDrive you are accustomed to accessing on-site or via VPN, and have the Navy under one system. This will be revolutionary as the requirement to go through a government network to access Microsoft 365 will be essentially eliminated, thus reducing the load on on-premises bandwidth without the loss of security. Today, you have the CVR calendar and the outlook calendar, and sometimes they don’t match. When FS rolls out, you will have only one calendar.

Q. Will we get new emails then? 

A. Yes — everyone will go to a new domain tied to their persona. A persona is essentially what makes you, you IAW Milconnect — where all of your Flank Speed persona data will be coming from.

Q. Is there anything I need to do to get a Flank Speed account? Is the login CAC-less? 

A. No. You don’t need a SAAR form nor an application. Accounts will be created based on the fact that you do or do not have a DoD persona associated with the Navy. If you do, then you get an account. If you are an NEO 365 user, Flank Speed will be created for you. If you are an active CVR user, then you will get a Flank Speed account. The login is not CAC-less yet. More information to follow on CAC-less logins as that is one of the goals.  

Q. I have an NMCI account, a CVR account, a navy.mil account, and a civilian (DoD) account. How many personas will be integrated into a single environment? 

A. There is no limit, as long as they are linked to your MilConnect account.  

Q, If somebody doesn’t have a Flank Speed account, can they join a meeting? 

A. Yes – but they will not be able to download content. 

Q. What about contractors – do they get a Flank Speed account too? 

A. Yes, if they are active CVR users.  

FS Capabilities

  • Flank Speed accommodates the use of DOD Controlled Unclassified Information (CUI) and National Security Systems information, to include PII and HIPPA.
  • When connected directly from the Internet, the use of Flank Speed, whether via Government Furnished Equipment (GFE) or personal desktops/laptops, will require CAC authentication and the use of a web browser — data downloads will not be allowed.
  • GFE connected to the NIPRNET, whether from the office or through a Virtual Private Network, will have full application functionality.
  • The ability to invite guests to participate in Teams meetings will be limited to Internal DoD users. Non-DoD guest participation is under development.
  • Audio conference capability is scheduled to be available by September 2021. When authorized by DoD, Navy will enable personal cell phones, tablets, or desktops/laptops access to Flank Speed directly from the Internet. The Navy will also continue to work with DoD and Microsoft to allow non-DoD partners to participate in Teams. During this transition period, it will be important to leverage legacy collaboration capabilities to minimize collaboration gaps, such as teleconference bridges for teleconferences with non-DoD partners.